Dear Customer.

Thanks for shopping at www.Rubyimports.net
Rubyimports will close Thanksgiving weekend from Nov 28 ~ Dec 1.
All orders from Nov 27 1:00pm to Dec 2 1:00pm orders will ship out on Dec 2.
We hope you have very Happy Thanksgiving weekend holiday.

Dear Customer
We are close on Labor Day.
All orders, between AUG.30 2013 1:00pm(CST) ~ SEP.3 2013 1:00pm(CST), will ship out on SEP, 3 2013.
Thanks for shopping with Rubyimports.
We wish you have great national holiday weekend.
Rubyimports Inc.

Dear Customer.

Thanks for shopping at www.Rubyimports.net
Rubyimports will close Thanksgiving weekend from Nov 22 ~ Nov 25.
All orders from Nov 21 1:00pm to Nov 26 1:00pm orders will ship out on Nov 26.
We hope you have very Happy Thanksgiving weekend holiday.

Dear Customer

We are close on Labor Day.
All orders, between AUG.31 2012 1:00pm(EST) ~ SEP.4 2012 1:00pm(EST), will ship out on SEP, 4 2011.
Thanks for shopping with Rubyimports
We wish you have great national holiday weekend.

Rubyimports Inc.

Dear Customers

Happy Merry Christmas~

Rubyimports will be close on Dec 26, 2011

All orders from 12/23/2011 1:00pm to 12/27/2011 1:00pm
will ship out on 12/27/2011

Thanks for shopping with Rubyimports,inc.

Dear Customer

We are close on Labor Day. All orders, between Sep,02 2011 1:00pm(EST) ~ Sep,6 2011 1:00pm(EST), will ship out on Sep, 06 2011.
Thanks for shopping with Rubyimports
We wish you have great national holiday weekend.

please re-create your account and receive $10.00

what happened?
your account has been been removed from reseller list

what does it mean?
you will not be able to login until you re-join and create an account

why has this happen?
our system couldn’t find the vital information which is required by all our
customer such as tax id, company name, address, one or all might have been
missing from your account. this information will help us to determin
to protect our reseller customer like you from end-buyers.

what happens to my order history and credit?
once you re-creat your account with your exisiting email,
your cart info. order history and credit inform will be retrieved.

i can’t belive you make me enter all those info. again!
We understand how this can be frustrating. that’s why we gladly give out
$10.00 mileage for you to use for your next purchase.
it’s to proect reseller and retaliers like you from end-buyers.
Please help us to serve you better. .


again, we do sincerely apologized for your inconvience.

It's back !
FREE SHIPPING EVENT
" no code no hassle "

it's for U.S. domestic standard shipping
valid until Apl 10th 2011

Thank you

To ensure quality service to our business partner, we only accept small number of dropshipper as we expand. We are currently modifying our system to expand and accept more drop shipper.

Currently no dropshipping service is available and cannot provide answer to email regard to this subject.

Our developer/technician are working around the time to provide perfect solution for all our dropshipping customers.

We have so many customer who has asked to become our dropshipper and it has come to point where answer the question has degrading our utilization to help other customer.

We will notify when dropshipping is available.

Thank you so much for your understanding and being patient with us.

Rubyimports

Shop by style category "VIP" has been renamed "Da Vinci" Shop by style category "KS Fashion" has been renamed "Moem"

Shop by style category "Paulus" has been renamed "True"

To serve our customers faster and better, Sales@rubyimports.com will be divided into six e-mails. Beginning October 25, 2008, please send all e-mails to one of those six e-mail accounts. E-mails sent to sales@rubyimports.com after October 25 will be either be delayed or not accepted at all. There are the following e-mail addresses to answer all inquiries:

Order Information
For questions or concerns regarding an order or shipping information, please send an e-mail to order@rubyimports.com. Please include the order number or customer number coinciding with the order.

Technical Support
For all technical difficulties or issues with our website, please send an e-mail to tech@rubyimports.com. Please include contact information with a detailed e-mail.

Payment Information
For all payment inquiries regarding an order, please send an e-mail to payment@rubyimports.com. Paypal customers will need to send payments to this e-mail address.

Product Inquiries
For all questions relating to products on the website, please send an e-mail to product@rubyimports.com. Questions about product restock, sold-outs, special orders, and product information should all be sent to this email.

Return Inquiries
For all questions and concerns regarding returning products, please send an e-mail to return@rubyimports.com. This includes returning unwanted products as well as damaged items.

General Questions
For all other questions or concerns, please send an e-mail to ask@rubyimports.com.

We close on memorial days. Thanks have good holidays.

Important update on Return Pol

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